Complete 2022 Guide: How to Reopen a Closed Cash App Account?
As of 2021, Cash App had over 36 million active users. For one reason or another, some of these users have had the unfortunate experience of having their Cash App account banned.
If you are one of
them, you may not even know why your account was banned. Even worse, you may
have had money in your Cash App account at the time it was banned and you’d
like to at least get your money back.
So can you get
your banned Cash App account back?
What about your money? If so, how? Keep reading to uncover everything you need
to know.
Why Did Cash App
Close Your Account?
Cash App can decide
to close an account due to several reasons. While it’s not possible to confirm
the exact reason why your Cash App account is closed,
understanding the common causes can help you prevent a ban in the future.
Some of the reasons
why your Cash App account is closed include:
Violation of Terms
of Service
Cash App closed account regularly as most
users violate the stated Cash App terms knowingly or unknowingly on the app.
Violating the terms and
policies of Cash App and crossing the limit of
unwanted errors can have you banned from Cash App. Below are some
activities that constitute a violation of Cash App policies.
Fraud or Privacy
Scam: Carrying out any fraud with your Cash App account can get your
account banned. Furthermore, if you’ve tried earning money on the app by
visiting another third-party site, Cash App can ban your account. You also
violate the app’s terms of service if you use and link a fake bank account to
Cash App. In addition, expired credit or debit cards should not be
registered.
Age: You need to be 18
years or older to create an account on Cash App.
Citizenship: Only U.S. citizens
are allowed to sign up and use Cash App to send and receive money. Any account
created outside of the US is likely to be banned.
Identity
Verification: Failure to verify your identity after multiple
transactions could also result in an account ban. Cash App requires all users
to upload an original photo ID proof and the last four digits of SSN.
You can violate
Cash App’s terms of service if you give out incorrect
details and your verification went through. When Cash App determines that the
details you provided don’t match the details the government has, this could
lead to the closure of your account.
Several
Unsuccessful Login Attempts: Cash App may flag
your account due to multiple attempts to login
into your Cash App account.
Banned For
gambling: According to Cash App’s terms, any unlawful internet
gambling could get your account closed. Restricted transactions could include
those in electronic fund transfers, checks, credit, or drafts accepted by
gambling businesses in connection with the participation by others in unlawful
internet gambling.
What Happens if a
Cash App Account is Closed?
If your Cash App account is closed, you cannot send
or receive money from friends or family via the Cash App account. In addition,
the cash card stops working, which means you can’t make any withdrawals.
However, your payment and bank details remain in the cash register database.
How to Get Unbanned
From Cash App (Step-by-Step)
Note that it’s not
simple to get your Cash App unlocked if you’ve
violated their terms of service by conducting any unethical activity or
providing incorrect details. Nevertheless, it’s possible to regain your Cash App account if you haven’t done
anything to violate their terms.
Below are steps on
how you can reverse the banning.
Access Cash App on your phone. Log
in with a registered email id or phone number
You’ll get a code
or OTP on your email or phone number.
Enter the code.
Click on the sign-in button
You need to contact
a Cash App assistant to unblock the account if this method fails to work.
Can You Reopen a
Closed Cash App Account?
You can reopen
a closed Cash App account by
getting in touch with the customer support team. Cash App has an extensive team
of customer support technicians who can help with a closed or blocked account.
For this, you’ll need to:
Launch the
application on your phone
Scroll to the
top-right corner and tap and the profile icon
Move down and get
to the bottom side of the screen
At the bottom,
there’s a cash support button. Click on it.
Tap on something
else from the drop-down menu
Describe the issue
and request to unlock your Cash App account
It may take up to
four working days for Cash App customer service to
get back to you. Be patient during this period.
Can You Get Your
Money back if Cash App Account is Closed?
Although you can
use a Cash App card to try and withdraw money from an
ATM, there’s a likelihood that this will not work if Cash App locks your account.
You cannot withdraw
any money from your account if it’s been banned by CashApp. The only way to
access your money is to get your account unbanned. Follow the steps above to
get unblocked from Cash App.
It takes 24-48
hours to get your account unlocked after verification. Once you unlock Cash App account, you can use a Cash
App card to withdraw your balance from an ATM. In addition, you can transfer
money to a linked bank account.
If Cash App Closes
Your Account, Can You Reopen Another?
Yes, you can open
another Cash App account if your previous one got
banned. However, you’ll need to use a different bank account, email address,
and mobile number.
Note that you
cannot provide any fake or wrong information when you open another Cash App
account. Otherwise, your account may not be
approved. Additionally, you cannot carry out a Cash Advance from one account to
another. Cash App may terminate both your accounts without any warning.
How to Open another
Cash App Account?
To open another
Cash App account, here are steps to follow.
Open Cash App on
your phone
Click on the
profile at the top of the screen if you’re still logged in to your older Cash
App account.
Scroll down and tap
on the Sign Out option
You’ll be
redirected to the Sign In page once you sign out of the current account.
Click on the Sign
Up option to create a new Cash App account
Enter a new email
ID or number to start the signup process
Verify the email ID
or phone number that you provided.
Once everything is
confirmed, continue with the registration process and enter any required
information.
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