How to permanently close your Cash App account and unlink it from your bank

This article explains how to close a Cash App account without losing any funds that you may have.

How to Close Your Cash App Account

Deleting the Cash App mobile app won't delete your Cash App account. You need to delete the account using the app first. But, before you can do this, you need to make sure you've transferred all funds out of your account.

 


Transfer Cash App Funds

To empty funds out of your Cash App account, you'll need to open the app and log into your account.

When you first log into your app, you'll see the main page where you normally can make or request a payment.

 

Select the house icon at the lower left to switch to the Cash App home page. This is where you'll find the option to transfer your balance to your bank account by tapping the Cash Out button.

 

Follow the Cash Out instructions in the app to complete the funds transfer and empty your account funds.

 

Close Your Cash App Account

Once you've emptied your Cash App account, you're ready to finally delete it. The option to delete the account is buried inside a few layers of menus. Follow the steps below to find it and initiate your Cash App account closed.

 

From the same home screen where you cashed out your account, select your Profile icon at the upper right corner of the screen. This will open your profile page. At the bottom of the list of options, tap the Support link.

 

This opens the Support page with a list of common help options. The option to close your Cash App account isn't listed here, so you'll need to tap Something Else to continue to the next page of options.

 

The next page is where you'll find more account options. This is also where you could also tap Cash Out to transfer your Cash App balance to your bank account if you haven't already. Otherwise, tap Account Settings to move on to the Account Settings page.

To start this process, tap Close Account > Close my Cash App Account from the menu.

 

This will take you to a page with more information about what it means when your Cash App account is close. Read all of this carefully to ensure that you really want to close your account. If you're sure, tap the Confirm Closing Account link at the bottom.

 

Once you've confirmed your account closure, your Cash App account will be closed. After this, your $Cashtag (Cash App's user ID) will no longer exist. If anyone attempts to send you money at this point, they'll receive an error.

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